Guarantee & Warranty is an authorised dealer for the products we offer for sale. All of the products sold on the website are genuine products sourced directly from the manufacturer and come supplied with a manufacturer's warranty.

EU Legal Guarantee:

Products purchased from are covered by the EU Legal guarantee period of 2 years.

  • Up to 6 months - if you report your product as faulty within 6 months of purchase we will provide you with a free of charge returns label and if we confirm that it is faulty will provide a replacement or repaired product.  If the product is found to be not faulty we will send the product back to you at your cost.
  • After 6 months - if you report your product as faulty after 6 months of purchase you must send the product to us at your cost.  We will examine and test the product:
    • If the product has developed the fault after delivery we will apply the manufacturers warranty.
    • If the product was delivered with the fault then we will replace or repair the product and refund your return postage.

Manufacturers Warranty:

Products purchased from are supplied with a manufacturer warranty that is specified on the product page on our website (or 3 months for B-grade, open box, refurbished, ex-demo and second hand items).

  • The manufacturer's warranties are limited to physical defects in the materials, parts and workmanship used in making the product. Abnormal conditions, deliberate abuse and damage due to accidents, operator's error, or unauthorised service attempts are excluded from any warranty claims.
  • Faulty goods returned under the manufacturers warranty are to be returned to at the cost of the customer. will cover the cost of shipping the repaired or replacement product back to the customer.